Mercuria CSR Report 2021 - Flipbook - Page 23
2021 Corporate Social Responsibility
MERCURIA’S BUSINESS PRINCIPLES
As an extension of Mercuria’s Code of Conduct, Mercuria’s Business Principles provide the six guiding
principles for how we conduct business.
WE COMPLY WITH ALL APPLICABLE LAWS, RULES AND REGULATIONS
Mercuria maintains open, favorable relationships with its regulators across the globe. Every Mercuria
employee is held accountable for knowing, understanding and complying with the rules and regulations
applicable to their trading activity or back-office support function
WE ENSURE ALL OF OUR RECORDS ARE ACCURATE AND REFLECTIVE OF MERCURIA’S FINANCIAL
POSITION
We will never falsify business records, or submit misleading information to any regulatory agency or
financial institution. All business records must be maintained in accordance with Mercuria’s Record
Retention Policy. There is zero tolerance for violation of this principle
WE COUNDUCT ALL OF OUR BUSINESS WITH INTEGRITY
Mercuria has a robust Know-Your-Customer procedure that all counterparties are required to be
cleared through before any transaction can be executed. The process is intended to ensure that all of
Mercuria’s counterparties meet standard legal and ethical requirements. The KYC process also helps
to raise awareness regarding treatment of governmental agencies and politically exposed persons in
order to ensure Mercuria employees interact with those counterparties in appropriate permissible
ways and never risk having the appearance of trying to unduly influence their behavior or decisions.
WE TREAT ALL OF OUR EMPLOYEES WITH RESPECT
Our employees are our greatest asset. One of the most valuable characteristics of our workforce is its
diversity; our workforce is diverse with respect to geography, culture, education and work experience.
We encourage the diverse thought process of our employees, and are more successful because
respectful, open dialogue among teams results in the best, efficient business solutions.
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