Mercuria CSR Report 2024 - Flipbook - Page 32
PEOPLE 2024
POLICY OF EQUAL OPPORTUNITY
Mercuria is an equal opportunity employer, committed to
providing fair and inclusive opportunities across all stages of
recruitment, training, and employee development.
All employees are treated equally and with the utmost
respect and dignity, regardless of race or nationality, religion
or belief, gender or gender identity, sexual orientation, age
or disability.
To ensure diversity, inclusion and equity are at the heart of
our business, the values we expect to be exemplified by our
employees form an integral part of our employee
agreements. Employees are evaluated solely on merit and
ability during recruitment, selection, training, development,
and promotion throughout their employment. Any acts of
discriminatory conduct committed by an employee are
taken seriously by the management team.
FAIR TREATMENT
All employees, whether full-time, part-time or temporary,
will be treated fairly and with respect. This policy applies to
all employment decisions, including those in connection
with:
• Recruitment, selection, promotion, and job advertising
• Terms and conditions of employment
• Training, career development, and progression
• Grievances and disciplinary procedures
• Performance
• Relationships between members of staff
•
Treatment of employees when their contract ends
Mercuria has a comprehensive whistleblowing policy, which
encourages employees to raise concerns without fear of any
repercussions to them or their career. In addition, all
employees have direct lines of communication with any
member of the management team should they want it.
At Mercuria, we continue to work hard to ensure we
maintain a respectful environment free of discrimination
and harassment where everyone feels valued and
supported.
HEALTH & SAFETY
Mercuria monitors health and safety metrics within the
people-focused pillar, covering its own employees, assets
under its operational oversight, and contractors working on
its behalf. As part of selecting business partners and service
providers, Mercuria incorporates an evaluation of their
health, safety, and environmental (HSE) standards and
commitments
through
its
Know-Your-Counterparty
process, ensuring alignment with its own values. While the
company’s
reporting
includes
incidents
involving
contractors from those partners and service providers
working for Mercuria, it does not account for incidents
related to the partners’ independent business activities or
individuals not involved in operations under Mercuria’s
control or oversight.
In the event of an accident, Mercuria’s foremost priority is
ensuring that all individuals involved receive proper medical
care to assess the severity of any injury and are provided
with treatment, if necessary.
We require that event
reporting be factual and unbiased to support effective
monitoring and governance of our operations. Cases where
medical professionals conclude that no injury occurred, or
that treatment was limited to first aid, are excluded from our
incident metrics.
Mercuria investigates all confirmed injuries, incidents
involving damage or loss, and significant near-miss events4
those in which conditions nearly resulted in harm. During
these investigations, we encourage and expect the
cooperation of all parties involved to help us in assessing the
circumstances contributing to the event.
Mercuria is committed to protecting individuals who report
concerns under our Whistleblowing Policy or share
information about incidents or near-misses from negative or
punitive consequences, provided their actions were not
wilfully contrary to established policies, procedures, or
training. Mercuria also ensures that all employees and
contractors are aware of the company’s Stop-Work Policy,
which provides the authority for anyone to halt work
activities if they identify unsafe conditions or activities
posing apparent health, safety, or environmental risks.
Work is required to be suspended until management
conducts a thorough assessment. This policy underscores
Mercuria’s prioritization of safety over productivity goals or
deadlines and assures that safety concerns can be raised by
anyone, regardless of their role, without fear of retaliation or
adverse consequences. These same policies are also applied
across all Mercuria-related assets.
Number of incidents
where formal medical
attention was required*
Number of incidents
resulting in permanent
or life-altering injuries /
fatalities**
2021
4 incidents
None reported
2022
None reported
None reported
2023
8 incidents
None reported
2024
3 incidents
3 incidents
Calendar
Year
* Exclusive of motor vehicle crashes where initial medical attention is offered or given
to all parties involved.
** Concerning Mercuria’s employees / contractors.
During the 2024 calendar year while nearly all operations
were conducted with no incidents, there were 3 instances
where individuals experienced injuries where formal
medical attention was required, but where the individual
fully recovered / healed with no lasting impact. Beyond
these, there were 3 incidents that were permanent, or were
life altering or fatalities.
Mercuria Corporate Social Responsibility Report 2024 | 32
